GitLab is unique in that it’s an all-remote company, all of their 500+ team members work remotely, spread across 50+ countries. GitLab members rely heavily on video conferencing and asynchronous video to collaborate with each other, to the extent that they even live-stream meetings on YouTube.
How Remote Teams Use Video for Customer Training and Support
We held a Q&A with Lak Thiagarajan, a wireless industry expert and Director of Customer Training at SOLiD, on how he manages a remote team and uses video for customer training and support: what works and what doesn’t. Recommended watch for anyone who works with a remote team.
Screen Recording for Bug Reports
Bug reporting is a critical function in software teams and it’s time to take a new approach of using screen recording to make bug reports a lot easier to create and interpret.